FAQ's

General Information

What sizes are available?

Angele.H Paris offers an inclusive size range from XS to 2XL, accommodating various body types, ensuring that every woman can find her perfect fit.

Do you have a size guide?

Yes, a detailed size guide is available on our website.

What is the general fit of the clothing?

Angele.H Paris garments are designed with a relaxed feminine silhouette in mind. Featuring styles like smocked bodices, tiered Midi & Maxi skirts & dresses, and flowing cuts, each piece is crafted to provide both elegance and comfort across a range of body types.

How can I find out about restocks or new arrivals?

To stay updated on restocks and new arrivals, subscribe to our mailing list and follow us on our social media channels. We send special exclusive discounts to subscribers.

What materials are used?

Angele.H Paris prioritizes quality and comfort by using natural, breathable fabrics. Materials such as 100% cotton Swiss Dot and lightweight 100% cotton Seersucker check are commonly featured, chosen for their comfort and classic aesthetic appeal, offering softness, durability, and a refined texture in every design.

Shipping & Delivery

Do you offer free shipping?

Yes, we offer free shipping on orders over $150 within the 48 contiguous United States.

Do you ship internationally?

Currently, we only ship exclusively within the 48 contiguous United States. International retail shipping is not offered at this time. 

Where are orders shipped from?

All orders are shipped from the east coast of the United States, ensuring timely delivery across the contiguous United States.

How long does it take to ship an order?

Orders are typically processed and shipped within a few business days. Customers will receive a confirmation email with tracking information once their order is dispatched.

When will I receive my order?

Your order will normally be shipped within 2 business days, so allow between 5 and 10 days maximum for in stock products. For pre-sales, the shipping dates are indicated on the product page. 

Returns & Exchanges

What is your return policy?

We offer a 15-day return policy for items that arrive with issues or defects. To initiate a return, please contact our customer support within 15 days of receiving your order.

Outside the legal period of reflection on the purchase, the return is the responsibility of the customer. If a product is non-compliant, after receipt of the product returned to the company and finding of the non-compliance, the product will be replaced by the society.

Can I exchange an item?

If you wish to exchange an item, please reach out to our customer service team to discuss the available options.

Orders & Payments

Can I cancel or modify my order after placing it?

If you need to cancel or modify your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that once an order has been processed, changes may not be possible.

What payment methods do you accept?

We accept various payment methods, including major credit cards and other secure payment options.

What if I never received my order?

If you have never received your order, please report it by email to the company and the company will take over to search for the product and, if necessary, replace it if it is lost, at the company’s expense.

What if I received a defective order?

The company is responsible until the order leaves. The products are checked and packaged with care. If the package is defective, make a reservation immediately upon receipt (damaged, torn, open package, etc.) and inform the company by email which will take charge of following up on the claim with the service provider. If the product is defective in the package, which is very unlikely, take a photo and send a complaint to the company which will take charge of the replacement, at its expense in the event of validation of non-compliance.

Product Information

What is the general fit of the clothing?

Angele.H Paris garments are designed with a feminine and relaxed silhouette in mind. Featuring styles like smocked bodices, tiered skirts, and flowing cuts, each piece is crafted to provide both elegance and comfort across a range of body types.

Where are you located?

Our company SO PREPPY is located in Madagascar, near the IVATO airport, in Ambohibao, 15 km from the capital Antananarivo. Click on contact for more details.

How is the product made and where do the materials come from?

The materials chosen by Angele.H for the dresses come mostly from Europe, created in partnership with the suppliers, sometimes exclusively for the brand. Made mainly of 100% cotton, they are all certified Oeko-tex, a pledge of respect for the environment and people. Dresses and similar products are assembled in AHP factories in Madagascar by 700+ on-site employees.

The 100% Cashmere sweaters are the subject of special attention, Angele.H having taken the side of luxury, she selects the best cashmere in the world for these. Most of the suppliers are listed in the product description for reference. The production is carried out in the associated workshop of Angele.H with its 150 experienced knitters, in Madagascar.

How can I contact your company if my question is not answered here?

If necessary, contact the company at the email address indicated at the bottom of the page of the site, or by clicking on contact. You will be directed to company information and contact details.